Frequently Asked Questions

We deliver to
- All emirates within UAE (Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Fujairah, Ras Al Khaimah)
- We also deliver to remote areas within UAE
- Saudi Arabia
- Bahrain
- Kuwait
- Oman

We can arrange delivery to other countries if you are interested in our products. Kindly send an email to

Delivery timelines depend on your location and usually customers receive their orders within 2-3 days. You can also select Next Day Delivery option during checkout for an extra cost. Delivery to remote areas may take 1-2 weeks.

Yes. We provide free UAE delivery for orders over 150 AED. Usually it takes 2-3 to deliver an order to Dubai, Abu Dhabi, Sharjah and other emirates. It may take a bit longer to deliver the orders to remote areas.

- Orders over 150 AED - Free 3-5 days delivery to all emirates
- Standard 3-5 days delivery to all emirates- 15 AED
- Next day delivery to Dubai - 35 AED
- Next day delivery to Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah - 45 AED

We have multiple payment options available:
- Cash on delivery
- Online card payments
- Pay in installments with Spotii. Learn more.
- Crypto payments from Coinbase Commerce (Pay with Bitcoin, Bitcoin Cash, DAI, Ethereum, Litecoin, Dogecoin, and USD Coin)

You will receive an email confirmation to the email address you entered on your order. If you have not received an email confirmation, please check your spam folder. If you have not received an email confirmation, then the order has not gone through or you did not enter your email address correctly. Please contact

Please allow 24 - 48 hours from the time your order is placed for processing and verification. Usually we hand over your order to the currier on the next day.

Yes. 99.9% of the items you see at online store are available in stock and ready for delivery.

If there is an issue with inventory, we will contact the customer and inform them of the options to select a replacement option or cancel the item if it is a product that is no longer available. This does happen extremely infrequently but it is a part of the business that we take very seriously and we really work hard to avoid these types of issues.

We are online only and we don't have a brick and mortar store at the moment. You can order all our products online and we will deliver them to you as soon as possible.

You can always contact us if you have any questions regarding our products.